COVID-19 Protocols, as of May 15, 2021

(Subject to change by provider and if state and local regulations change.)


Alcatraz City Cruises

(from their website)

WHEN GUESTS ARRIVE AT PIER 33, THEY WILL NEED TO BE SCREENED IN ORDER TO ACCESS ALCATRAZ LANDING, VESSELS, AND ISLAND.

ALL GUESTS MUST STAY PHYSICALLY DISTANCED FROM OTHER PARTIES: Please exercise caution and use our floor markers throughout to ensure you remain at a safe distance.

TEMPERATURE CHECKS: All guests will have their temperatures checked and results must be below 100.4°F or 38°C in order to proceed.

FACE COVERINGS ARE REQUIRED: All guests age 2 and older must wear a face covering. (Disposable face coverings and hand sanitizer will be available at Alcatraz Landing for purchase.)

All face covering should:

  • Be worn properly throughout the entire experience
  • Fully cover an individual’s nose and mouth and allow the guest to remain hands-free
  • Fit snugly but comfortably against the side of the face
  • Be secured with ties or ear loops
  • Be made of breathable material, either disposable or reusable

Guests who do not have a face mask will not be permitted access to Pier 33, Alcatraz Landing and will not have the option to receive a refund

Please note a shirt over the mouth and nose does not qualify as a face covering.


Red and White Fleet

Bay Cruise has similar requirements (as above).

Tower Tours

requires all guests to wear masks on Tower buses. A waiver of liability form with further details will be sent to your email address by Tower Tours.

Big Bus

requires masks and employs some social distancing.